What is telehealth?
Telehealth is a video appointment that is HIPAA compliant. It allows for a “face to face,” personalized visit with your provider. Dr. Coates is trained to provide these types of services. A new patient history can be obtained through this service to better understand the patient’s needs prior to even stepping through the doors. It is a great tool for educating and counseling patients on test results as well as assessing and determining a hearing loss treatment route. It is also a way to share video tutorials for hearing aid care at home as well as communication strategies for caregivers, spouses and family members. There are many opportunities and it is a great time for the field of audiology with access to this technology.
Telehealth can also be used for programming and adjusting hearing aids remotely!
Watch the videos below for some examples of this type of remote programming for hearing aids provided by Dr. Coates: