Our Services

Comprehensive Hearing Tests

This is not a hearing screening!  Did you know that comprehensive hearing tests involve way more than just pushing a button when you hear a sound?  You may see advertisements that offer a “free gift” to go along with a free hearing test in an attempt to sell a hearing aid.  This “Free” test is not a comprehensive hearing exam.

Dr. Coates is trained to test the whole hearing pathway (at all frequencies) as well as isolating (and testing) the inner ear near the hearing nerve.  She uses multiple speech tests used to evaluate the processing of sound, as many patients struggle with word understanding and clarity.

Our comprehensive hearing testing is done in a custom built 8' x 8' booth. The booth is the size of a small bedroom and is furnished to provide maximum comfort for our patients.

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Treatment for Hearing Loss

The tests are completed, now what?  After Dr. Coates reviews the results in the patient education room, your treatment plan will be implemented.  Your personalized treatment plan will be based on two things: the results from the hearing tests and your lifestyle’s listening needs.

Your hearing loss may be similar (in type and severity) of someone else.   But, you are around different people and in different environments through your day.  Our treatment recommendations are patient-specific and may include anything from hearing aids, assistive listening devices, custom hearing protection, Bluetooth accessories, tinnitus therapy, cochlear implant evaluation, or some other treatment option that is available through our clinic.

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Tinnitus Evaluations

Do you experience ringing in the ears?  What about whooshing, buzzing, crickets, etc.?  All of these internal sounds are defined as tinnitus.  Did you know one of the main causes of tinnitus is damage to your inner ear?  Did you know that there are many factors that can cause tinnitus to fluctuate on a daily basis?  Dr. Coates is able to test for and match the pitch and loudness of your tinnitus specifically through a battery of tests.  This helps determine the cause and the best form of treatment.

Dr. Coates is not only a tinnitus expert but she also experiences left-sided constant ringing tinnitus herself.  She is personally affected by this and is able to test certain therapies and treatments.  She is dedicated to educating patients on the causes of tinnitus and counseling patients on the best form of treatment.  The treatment may include hearing aids or other assistive listening device if there is a hearing loss present, sound therapy, medical history review, referral for specialist depending on the cause, and many more.



Custom Hearing Protection

Did you know that even just one exposure to a loud sound can cause permanent damage to your hearing? Many earplugs that you can get at a store don’t fit in your specific ears or they are hard to put in the right way. Dr. Coates takes an impression of your ear canal and the fit is specifically designed by the size and shape of your ears to ensure appropriate protection. There are many styles as well for many types of use, such as attending concerts, hunting, swimming, playing music, etc. These sets range from $50-200 depending on the material and style.

Balance/Fall Risk Assessment

There is research linking hearing loss and balance issues. People who have hearing loss are at a greater risk of falling. There are many causes of dizziness, vertigo and imbalance. Dr. Coates has trained extensively in evaluating balance issues to help determine the cause. Do you experience vertigo, such as the room spinning? There is a common disorder called Benign Paroxysmal Positional Vertigo (BPPV) and it can be easily treated by a Doctor of Audiology.

Custom Hearing Protection

Did you know that even just one exposure to a loud sound can cause permanent damage to your hearing? Many earplugs that you can get at a store don’t fit in your specific ears or they are hard to put in the right way. Dr. Coates takes an impression of your ear canal and the fit is specifically designed by the size and shape of your ears to ensure appropriate protection. There are many styles as well for many types of use, such as attending concerts, hunting, swimming, playing music, etc. These sets range from $50-200 depending on the material and style.

Balance/Fall Risk Assessment

There is research linking hearing loss and balance issues. People who have hearing loss are at a greater risk of falling. There are many causes of dizziness, vertigo and imbalance. Dr. Coates has trained extensively in evaluating balance issues to help determine the cause. Do you experience vertigo, such as the room spinning? There is a common disorder called Benign Paroxysmal Positional Vertigo (BPPV) and it can be easily treated by a Doctor of Audiology.

Custom Hearing Protection

Did you know that even just one exposure to a loud sound can cause permanent damage to your hearing? Many earplugs that you can get at a store don’t fit in your specific ears or they are hard to put in the right way. Dr. Coates takes an impression of your ear canal and the fit is specifically designed by the size and shape of your ears to ensure appropriate protection. There are many styles as well for many types of use, such as attending concerts, hunting, swimming, playing music, etc. These sets range from $50-200 depending on the material and style.

Balance/Fall Risk Assessment

There is research linking hearing loss and balance issues. People who have hearing loss are at a greater risk of falling. There are many causes of dizziness, vertigo and imbalance. Dr. Coates has trained extensively in evaluating balance issues to help determine the cause. Do you experience vertigo, such as the room spinning? There is a common disorder called Benign Paroxysmal Positional Vertigo (BPPV) and it can be easily treated by a Doctor of Audiology.